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Customer Service Representative Floor Manager

Team Handling,Team Leadership,Floor Supervisor

1 to 4 Years

Jayanagar, Bengaluru, Karnataka, India

June 25 2022

Company : jazp.com

Employment Type : Full time

Company Details : Jazp.com is the leading online shopping platform in the Middle East. Deals with vast Electronic products which includes exclusive in- house collections, sports, Electronics, Mobiles, Perfumes and globally recognized brands. Fast delivery, Own Delivery team, and easy return, warranty options, 24 x 7 multilingual customer service and attractive prices. Something customers to choose Jazp.com for is its aspirational yet accessible product selection. Jazp.com has grown into a brand that Champions digital innovation having a fiercely independent spirit and inspires its fashion loving customers to experiment with their style. 

Job Description

Preference for candidates from Kerala
Experience: 2+ years in Bpo / Customer Support voice process
-Candidate Should have excellent fluency in English and Hindi
-Candidate must have Inbound or Outbound customer service, voice process background knowledge in BPO and work as a Team Leader
-Should have Hands-on experience in Team management.
-Establish and maintain communication with team members; understand needs, resolve issues, and meet expectations.
-Follow up with customers to ensure their technical issues are resolved
-Gather customer feedback and share with our Product, Sales and Marketing teams.
-Assist in training junior Customer Support Representatives.
Job Type: Full-time
Salary: ₹25,000.00 - ₹30,000.00 per month

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