IT Analyst

IT Analyst


Doha, Qatar

January 03 2022

Company : Qatar Airways

Employment Type : Full time

Company Details : Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and a modern aircraft fleet averaging around 5 years of age. Awards by industry audit Skytrax: - Airline of the Year (2011, 2012, 2015, 2017, 2019, 2021) - World's Best Business Class (2013, 2014, 2016, 2017, 2018, 2019, 2021) - Best Business Class Airline Lounge (2014, 2016, 2021) - Best Airline in the Middle East (2014, 2015, 2017, 2018, 2021) - Best Airline Staff in the Middle East (2016) - Best Business Class Seat (2015, 2019, 2021) - Best Business Class onboard Catering (2021) Qatar Airways serves more than 150 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America.

Job Description

Participates in requirements analysis and deploys business solutions to support QACC.
Acts as the agent of impact analysis to minimize risks pertaining to the implementation of systems and applications-related changes and upgrades.
Determines operational objectives by studying catering business functions; gathers information and evaluates output requirements and desired formats.
Follows up with IT projects progress by activity tracking; problems resolution; progress reporting; and action recommendation.
Works together with offshore/onshore systems development teams on high-level design review to ensure that all systems/applications design and development is aligned with changing business requirements.
Prepares technical reports as required by Management upon collecting, analyzing, and summarizing data and trends.
Ensures business and operational processes related to ERP systems and platforms are fully documented to support future system enhancement and development.
Provides ERP software training to end-users as and when required to facilitate maximum efficiency as intended by the system.
Timely identifies and communicates support issues to vendors and works with them to implement necessary system recovery solutions within the shortest possible time frame.
Drives IT and technical process improvements wherever applicable.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international
community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible
About You:
An ideal candidate will hold a Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience.
Job Specific Skills:
In-depth knowledge of Enterprise Resource Planning (ERP) systems and applications, experience with overall enterprise technology solutions suite.
Personal interests in keeping up-to-date with the latest technology and automation trends, solutions and design features.
Good communication skills, verbal and written.
Thorough understanding of In-flight catering business processes and associated systems, applications, and other technical solutions.
In-depth knowledge of JD Edwards